Shipping policy

Customer Service

Thank you for ordering through GaspariNutrition.com. Your order is important to us. Our Customer Service team is happy to help with any questions about your order or shipping. Email us at customerservice@gasparinutrition.com or call 732.364.3777, Monday to Friday, 9am to 5pm Eastern Time. If you leave a message, a representative will get back to you as soon as possible. Calls and emails are answered in the order they are received.

Where We Ship

We ship to addresses in the United States, including Alaska, Hawaii, Puerto Rico, Guam and other U.S. territories. Orders ship with USPS. We do not ship internationally; international customers can contact the authorized Gaspari Nutrition distributor in their country.

Shipping Costs

Orders of $110 or more ship free within the contiguous United States. Orders under $110 pay standard shipping, calculated at checkout from the package weight and delivery address. Orders to Alaska, Hawaii, Puerto Rico, Guam and other U.S. territories are not eligible for free shipping; their shipping cost is calculated at checkout.

Processing and Delivery Times

Orders typically ship within 1 to 3 business days (Monday to Friday, excluding holidays). Once your order ships, you will receive tracking information at the email address you used at checkout. Most orders arrive 2 to 5 business days after they ship, or 3 to 8 business days from the day you order. Deliveries to Alaska, Hawaii and U.S. territories can take longer. If you don't receive a confirmation email, contact Customer Service at 732.364.3777 or customerservice@gasparinutrition.com.

Back Orders

If a product you ordered is no longer in stock, we will email you and refund that item. We cannot hold payment authorizations for long, so out-of-stock items are cancelled from the order.

Damaged, Lost or Stolen Merchandise

We pack every order carefully, but on rare occasions merchandise can be damaged in transit. If your order arrives damaged, please call Customer Service to report it.

Gaspari Nutrition is not responsible for lost or stolen merchandise.